The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
John Russell, President, Harley Davidson
Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
Chip Bell, Founder Chip Bell Group
The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.
For us, our most important stakeholder is not our stockholders, it is our customers. We're in business to serve the needs and desires of our core customer base.
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
"The gap between theory and practice is not as wide in theory as it is in practice."
Jalefa Consulting is a black owned company that was formed with the vision of becoming a leader in the software development arena of South Africa. The ambition that drives Jalefa Consulting is the new spirit of entrepreneurship that South Africa's political climate is affording young black people.
Jalefa Consulting offers small business to enterprise products and services that can be configured to serve your specific needs. Our portfolio of products is designed such that it has an almost immediate benefit offering ensuring quicker realisation of ROI.
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